FAQ
I would like to commission Oxann Arts for a drawing or streaming visuals, how do I
start?
• First check if my commissions are open (you can find this information on the website or on
my
social media (see links in the footer).
• If commissions are open, register in the waiting list.
• When your turn has come, I'll contact you by email.
• If commissions are open, register in the waiting list.
• When your turn has come, I'll contact you by email.
How does a commission work?
For a basic commission, the procedure is as follows:
• Once that you have described your project to me, I will give you a price for the drawing.
• I generally ask for the payment before starting, and you can choose between Paypal or Stripe (credit card).
• I'll contact you as many times as needed during the process to show you sketches or ask your opinion about a detail.
• Once the drawing is finished, I send you the PNG file and / or the PSD file (if this has been agreed).
• Once that you have described your project to me, I will give you a price for the drawing.
• I generally ask for the payment before starting, and you can choose between Paypal or Stripe (credit card).
• I'll contact you as many times as needed during the process to show you sketches or ask your opinion about a detail.
• Once the drawing is finished, I send you the PNG file and / or the PSD file (if this has been agreed).
What does the customer get at the end of a commission?
• Twitch Emotes: You will receive each ordered emote as PNG in 3 different sizes
needed for Twitch (112x112px; 56x56px; 28x28px) in RGB and 72dpi colors.
• Twitch Sub badges : same, in recquired dimensions (72px/36px/18px 72dpi).
• Illustration: you will receive your illustration in PNG or JPEG format (according to your needs) in 72 or 300dpi according to your choice, in the dimensions defined before the payment. It is also possible to get the commercial licence and/or Photoshop files for an additional charge (40% of the total ordered).
• Twitch Sub badges : same, in recquired dimensions (72px/36px/18px 72dpi).
• Illustration: you will receive your illustration in PNG or JPEG format (according to your needs) in 72 or 300dpi according to your choice, in the dimensions defined before the payment. It is also possible to get the commercial licence and/or Photoshop files for an additional charge (40% of the total ordered).
How many time does a commission takes?
• For Twitch Emotes and Sub Badges visuals, allow around 2-5 days.
• For an illustration, time will depend on complexity, but it can take several weeks.
• For an illustration, time will depend on complexity, but it can take several weeks.
Is it possible to receive a printed version of my illustration?
I do not propose to carry out the impressions. You are free to print your illustration on
your
own. Remember to tell me so that I can make the drawing with settings suitable for printing.
What uses can I make of my illustration?
• Any personal use of your illustration is permitted. For example, you can print it,
hang it up at home, publish it on your social networks, give it to a loved one or use it
on your Twitch channel.
• Any commercial use of the illustration (its resale, its copy with a selling or marketing purpose, etc.) is prohibited, unless the payment of copyright fees corresponding to a percentage of sales is agreed during the quotation.
• Any commercial use of the illustration (its resale, its copy with a selling or marketing purpose, etc.) is prohibited, unless the payment of copyright fees corresponding to a percentage of sales is agreed during the quotation.